Business Strategy and Tips

At PHG, you have the autonomy to run your business in a way that suits you best. This guide is a collection of suggestions you may wish to explore—whether you’re looking to grow your client base, tweak your current approach, or simply try something new. That said, there are a few non-negotiables—and they should be obvious: anything that relates to the safety of the pets in your care, and your ability to be trustworthy, reliable, and efficient at all times. These are the foundations of our service and must always be delivered without compromise. Everything else in this guide is flexible. Take what’s useful, adapt it to your local area and client base, and don’t hesitate to reach out if you’d like support putting any of it into practice.